Support
Frequently asked questions
Answers on authentication, condition, shipping, and payment. Each watch is a one-off, so details are listed for the piece itself.
How are the watches authenticated?
Each watch is inspected in Indonesia before it is listed. Authenticity checks and the inspection notes for each piece are described on its product page. [Owner to add: inspection method and inspector credentials].
What does the condition description cover?
Case, dial, bracelet, crystal, and movement condition are described where available, including visible wear and distinguishing details. Photographs show the watch as it is.
Is the movement inspected?
Movement inspection notes are listed on each product page where they have been performed. [Owner to add: movement inspection process].
What guarantees are offered?
[Owner to add: movement warranty terms and length, and any return conditions].
How is shipping handled?
Shipping is insured and tracked. [Owner to add: domestic and international carriers, delivery timeframes, and handling fees].
Can I ship internationally?
International buyers are welcome. [Owner to add: list of countries served, customs and duty responsibilities, and any restrictions].
Which payment methods are accepted?
Local buyers pay in IDR by Bank Transfer (Virtual Account), QRIS, or e-wallet. International buyers pay in USD via PayPal.